PRIVACY POLICY

Privacy is a fundamental right, and we rejoice its principles. Whatever information is collected by Familytreemakersupport.com remains protected and locked: this is our privacy policy.

Certain information(s) we garner from our customers. We would like to reassure that none of it can go out of our secured database in any way. Considering the level of threats around, Familytreemakersupport.com updates the privacy policy from time to time — such changes can be seen on this page and in our newsletter. Please have an eye on that.

THE INFORMATION WE GENERALLY GATHER:

The following data Familytreemakersupport.com requests from our customers before signing in

  • Full name (first; middle; surname)
  • Postal Address
  • Telephone Number (mobile; landline)
  • Email address
  • Card details (debit; credit) or other payment methods (ex. PayPal)

The abovementioned information is required for various purposes:

  • Internal record keeping.
  • Informing the customers about new offers, updates, and newsletter.
  • For the processing of refund requests and other issues.
  • For customization, in order to fulfil the interest and needs.

THIRD PARTY INFORMATION

In our line, additional information (like demand patterns) about the customers can be provided from third parties as well. It is used for research, expansion, and for delivering high-end services.

INFORMATION COLLECTED ONLINE AUTOMATICALLY

We must publicize that while interacting online, our system traces the IP address and the device/browser of the customer. Although it sounds a bit ominous, it is not: It is a normal process in internet technology, taking place for decades all over.

YOUR REVIEWS AND COMMENTS

The reviews customers write in comment section is, of course, not part of our privacy policy. They are public. Anyone from anywhere can scroll down to read them. Some community forums also bring them in a discussion.

WHEN THE INFORMATION IS SHARED

We don’t trade or rent the data of our customers. However, for the implementation of service orders, a part that is essential is sometimes shared with our associates and partners. Be assured they also have a strong privacy policy.

Under special circumstances: like in case of a court order or decree, we have to share the information we possess. Familytreemakersupport.com is a law-abiding organization. It is our duty to assist the government and law.

Under extraordinary circumstances: if ever Familytreemakersupport.com does merges with another corporation, or a similar event take place, customer’s data may be shared. In that case, we will inform you well in advance.

Whatever be the situation, we promise that data and information we have of our customers shall never be compromised.

INFORMATION SECURITY

Our encryption technology, one of the best in business, keeps the data secure from all possible threats. We repetitively assert that Familytreemakersupport.com is committed to safeguarding customer’s privacy. Some precautions, however, are expected from the customer too. Like never share password or pin, change it regularly; please never employ a shared computer for carrying out transactions.